Qantas was recently embarrassed by leading Australian consumer advocacy group Choice, after being awarded one of their Shonky Awards. Qantas, however, has now responded, saying Choice’s ‘shonky’ airline award in itself shonky, claiming “these awards are clearly out of date and the data Choice is using is itself a bit shonky.”
Ah, the smell of controversy in the morning. Qantas has hit back at its embarrassing Shonky Award, which has sparked headlines like “what do Qantas and chicken nuggets have in common?” and which Choice says it earned by being “the Spirit of Disappointment.”
Before we get into Qantas’ response,