Emirates is embroiled in a legal battle with an energy trader seeking reimbursement of nearly $5,000 for a subpar flying experience. This new lawsuit comes hot on the heels of a recent case where one Kiwi surgeon successfully sued Emirates for deceptive advertising after his business class seat was stained, stuffed, and un-reclinable…
There are a lot of ways to make money as an airline, and there are even more ways to lose it. One such way is by accidentally selling your $14,000 business class seats for $450, another is to provide an experience so disappointing that your customers start suing their carrier…